A look ahead: Delta to debut premium lounges and more in 2024 - News - IFSMAG.com
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A look ahead: Delta to debut premium lounges and more in 2024



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2023 saw major upgrades and additions to the Delta Sky Club network, with five new Clubs and two expanded or reopened locations. And 2024 is shaping up to be even more eventful, as Delta’s long-awaited premium lounge experience brings a new, heightened level of service and hospitality to customers in JFK, LAX and BOS.

JFK will host the inaugural premium lounge, a sweeping 38,000-square-foot space that will feature both a full-service brasserie and a casual, chef-assisted market with open kitchens, dedicated wellness areas and more. Just like Delta Sky Clubs, no two premium lounges will be alike; each location will include elements inspired by and unique to its host city.

While access guidelines for the premium lounge are still being finalized, Claude Roussel’s (Vice President – Sky Club and Lounge Experience) vision for the customer is clear. “We want each of our guests to receive a highly personalized and dedicated level of service,” he said. “It’s not enough to have beautiful spaces and exceptional offerings. Premium lounge customers should feel welcomed and known when they walk in the door, just as they would at their favorite hotel or restaurant. We look forward to providing that warm welcome and making ‘premium’ feel personal for each guest.”

Delta will open five new lounges in 2024, adding more than 2,700 seats to its lounge network between 2023 and this year. Here’s a closer look at what eligible customers can look forward to.

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