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Before you contact us :
Many visitors find answers to their questions in our 'Frequently asked questions' area. Try it yourself using the link below.
- Frequently asked questions


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Frequently asked questions
I can't log on to my account, what should I do ?

If you have an existing account with us and have forgotten your password, please use the link below. We will then send you an email with instructions to reset your password. If you don't receive your password reset email within 1 hour please check your spam folder. If the email is not in your spam folder please request another one.
- Reset your password


How can I update my personal information ?

To update or change your personal information, once you've logged in, please click on 'My account' at the top of the page.


How can I remove my details from your mailing list ?

Once you've logged in, please click on the 'My account' link at the top of the website. From here you'll see the 'Manage my subscriptions' section, which will have a tick next to the email opt-ins you currently receive. Simply click on the boxes with a tick to remove, and you'll no longer receive our emails. Alternatively, you can click on the 'unsubscribe' link at the bottom of all our marketing emails. However, if you receive postal mailings or if you still require assistance to remove your details, please use our contact form, and we'll be delighted to look into this for you, and make any necessary changes.




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- Forgot password ?- Create a new account

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